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Frequently Asked Questions

How much does it cost to join MyFoodDiary.com?
How do I become a member?
Can I pay by check or money order?
Is there a minimum commitment?
What if I am dissatisfied?
How do I cancel my account?
I cannot remember my login information. Can you send it to me?
Do you offer trial memberships?
I recently joined, but I cannot log in.  Why not?
How do I reactivate a cancelled account?
How do I contact customer service?
Where is MyFoodDiary.com located?
How much does it cost to join MyFoodDiary.com?

MyFoodDiary.com is only $9 per month.  There is no minimum commitment and you can cancel at any time.

How do I become a member?

Becoming a member of MyFoodDiary.com could not be easier.  We offer an online membership application that will have you up and running in a matter of minutes.  Click here to join.

Can I pay by check or money order?

Yes.  We accept checks and money orders.  However, there is a 3-month minimum for such payments.  Please send your payment of $27 to:

MyFoodDiary.com
651 Perimeter Drive, Suite 620
Lexington, KY 40517

Is there a minimum commitment?

There is no minimum commitment.  You can cancel your account at any time.

What if I am dissatisfied?

We are proud to offer a 5-day money-back guarantee.  If you join and are unsatisfied with our service, simply cancel your account within 5 days of joining and we will refund your money.  After that period, simply cancel your account and we will not bill you again.

How do I cancel my account?

You can cancel your account by logging into the member section of our site and clicking on the "My Account" tab at the top of your screen.  On the "My Account" page, you will find several tools to help manage your membership.  To cancel your account, click on the "My Account" section.  This will take you to a page that will have the cancellation form at the bottom of the screen.

I cannot remember my login information. Can you send it to me?

If you have forgotten your login or password, you can have this information emailed to you by clicking here.

Do you offer trial memberships?

We do not offer trial memberships.  However, we do offer a 5-day money-back guarantee.  If you join and are unsatisfied with our service, simply cancel your account within 5 days of joining and we will refund your money.

I recently joined, but I cannot log in.  Why not?

First, make sure that you are using the correct login information.  If you have forgotten your login or password, you can have this information emailed to you by clicking here.

If your browser is configured to reject cookies, you will not be able to log in.  MyFoodDiary.com, like most sophisticated Web sites, employs the use of cookies to improve the customer experience.  Please take a moment to read our statement on cookies, which will tell you how to properly configure your Web browser.

How do I reactivate a cancelled account?

In order to keep our system running quickly for existing members, we remove member data when accounts are cancelled.  If you would like to use your old login ID, please contact us and we will remove the hold on your old login ID.

How do I contact customer service?

Our contact form can be reached by clicking the "Help" tab at the top of your screen.

Where is MyFoodDiary.com located?

MyFoodDiary.com is located in Lexington, KY in the heart of Kentucky's Bluegrass Region.

Mailing address:

MyFoodDiary.com
651 Perimeter Drive, Suite 620
Lexington, KY 40517

Our parent company is Aligned Web Solutions, Inc.

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